How To Leverage MSPs Even When You Have an In-House IT Team

by Rajesh Haridas, 7 December 2021

With the increase in use of technology at workplaces, many companies today prefer to outsource their IT.

Thing is many companies want to leverage the expertise and flexibility that MSPs have to offer.

That being said, some businesses which already have an in-house IT team from before find it difficult to make the transition to outsourcing IT. Some business owners are afraid that it’d unnecessarily rock the boat.

These owners are always in a dilemma whether to outsource IT or to have the traditional in-house IT team as they always did.

But actually this is no problem to fret over. You can always have the best of both worlds.

By all means you can outsource your IT keeping your in-house IT team as is.

The only thing is you should be able to identify what aspects of IT you should outsource, when you should outsource and how to make the most of it.

This is what we’re going to delve into further in the article. Read on…


1. Outsource Operations That Are Basic

You obviously have limited time and resources at your disposal. Also, there are constraints within which you’ve to work and get things done.

This is why we recommend that you outsource all the basic IT management to your MSP. This will give your in-house team the time to focus on more important core business areas.


2. Identify the Gaps in Your IT Expertise

Your in-house IT team may not necessarily excel in everything. So outsource the work they are not that good at to a MSP.

The key is to evaluate your in-house team’s expertise and the expertise needed to finish a project at hand. This will make the tasks you may want to outsource much more clearer.


3. Delegate Work to MSPs Instead of Hiring

If there’s more work than what your in-house team can handle, then don’t hire. Outsource work to a MSP instead. This way you elude paying salaries and giving other benefits to IT personnel you were going to have on board.

Remember, even if you get into a monthly contract with a MSP it would typically cost you less than hiring and retaining full-time, in-house trained IT personnel.


4. Let MSPs Take Care of Innovation

Whenever you need to start a new, innovative project, always turn to a MSP. This is simply because MSPs are better at research, planning and implementation of innovative projects.

If you were to do this internally it would cost you more time and money. Which in turn makes you less efficient.


5. Take Advantage of On-Demand IT Support

Working with an IT partner gives you access to extensive technical support. To provide best-in-class services, a managed services provider mostly have a responsive Support Center.

Therefore, look for a MSP that has a sophisticated, on-site Security Operation Center (SOC) that responds to threats quickly and keeps your company safe.

That’s not it, you can also get tailored tech help from a team of IT experts who are familiar with your business procedures. This is something you should definitely take advantage of.


This is the ideal way you should outsource your IT keeping your internal IT team as is.

Remember, more often than not, most companies go through a time of crisis. This is the time when your internal IT team may get overwhelmed, and this is when an external help can be very useful.


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